This is a workflow diagram which show what steps a customer must follow for an online ticket booking process. It starts with placing a package order, followed by entering customer details. If the customer information is found then verify for its correctness, if not found then save customer details followed by start order. To start an order create a new order page followed by request ticket package and add package to order. The last step in this process is calculating total due amount and making payment for the ticket. EdrawMax provides all users with a broad spectrum of templates like this.