As the capability map diagram illustrates, a capability is an abstraction that represents the ability to perform a particular skill set. In organizations, these would be considered organizational capabilities, directional capabilities, service capabilities, information capabilities, and technology capabilities. As illustrated below, the global university capability map has several categories, like directional, organizational, process, service, information, data, and technology capabilities. At the same time, there are capabilities of the university, like business, application, and technology. Use EdrawMax to create a culpability map diagram for your project.
