An Enterprise Architecture Diagram for a hypothetical e-commerce company would show the different channels through which customers can interact with the business, as well as the underlying business model. Customer channels may include phone support, live chat, email, social media, and website chat, with each channel depicted as a separate node in the diagram. The business model may involve multiple payment options, such as UPI (Unified Payments Interface), wallets, and EMI (Equated Monthly Installments), with each payment method shown as a separate node as well. The diagram would also depict the various systems and infrastructure required to support these channels and payment methods, including customer relationship management (CRM) systems, payment gateways, and databases for storing customer information. Overall, the Enterprise Architecture Diagram would provide a comprehensive view of the e-commerce company's customer interactions and payment options, helping to guide decision-making around technology investments and business strategy. EdrawMax is the best diagramming tool to create similar diagrams. Download EdrawMax today and start customizing similar templates.
