Business process analysis is a method for analyzing business operations. It is a detailed and multi-step examination of each process component to determine what is working well in your current strategy, what needs to be improved, and how any necessary improvements can be made most effectively. There are various methods for analyzing business processes, but they all follow the underlying principle that optimized systems produce better overall business results. The common desired outcomes of Business Process Analysis are greater cost savings, increased revenue, and improved business engagement. For example, you could use BPA to examine customer engagement and identify downturns, roadblocks, or unusually low conversion rates.
