This cross-functional flowchart for telecom services shows which functional units (people, departments, or functional areas) are in charge of the business process operations. The telecom services cross-functional flowchart is divided into functional unit rows/columns. The process steps are represented by blocks of various shapes placed in rows/columns of the responsible functional units. A telecommunications service provider, also known as a TSP, is a type of communications service provider that traditionally provides telephone and similar services. This category includes incumbent and competitive local exchange carriers and mobile wireless communication companies. While the terms "telecom service provider" and "communications service provider" are sometimes used interchangeably, the time "telecom service provider" (TSP) generally excludes Internet service providers (ISPs), cable companies, and satellite TV, and managed service providers.