A CRM (Customer Relationship Management) Architectural Diagram gives an overview of the components that make up and interact within a CRM system. Different software components communicate with each other through APIs, exchange data stored in databases, and have different integration points between external systems such as telecommunication networks, web content management systems, and customer interaction channels such as social media platforms and mobile apps. This diagram provides a visual representation of the system's architecture to help organizations better understand how all its parts fit together. With the help of EdrawMax, you can easily recreate a similar diagram.
