Value chain analysis, sometimes called outbound logistics, is a tool used to examine the activities involved in producing and delivering a product or service. It allows businesses to identify opportunities for refining operations and maximize efficiency by evaluating each step of the process involved in creating and delivering the product or service. By analyzing primary activities such as production, marketing, sales, and support services, businesses can more effectively analyze their operations and improve their value chain. Download this value chain analysis diagram template from EdrawMax.