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House of Quality Adjacency Matrix

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Roselle Ann Rosell
Published on 2023-02-01
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The House of Quality is a diagrammatic analysis tool used in quality management that helps organizations visualize the relationships between product characteristics and customer requirements. It consists of two main components, a correlation matrix, and an adjacency matrix. The correlation matrix documents how strongly each product characteristic is related to customer requirements, while the adjacency matrix illustrates cross-functional dependencies between design activities. You can download this quality management template from EdrawMax and start working on it as per your requirements.
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House of Quality Adjacency Matrix
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