If you want to share data from the Now Platform with another system or source, you need to integrate them with ServiceNow. Digital workflows and streamlined user experiences can only be implemented with integrations. Web services, file retrieval/import sets, JDBC connections, LDAP, REST, SOAP, Excel, CSV, and email transmissions are some of the common integration technologies that the Now Platform supports. You can implement an integration whenever you like. Still, it would help if you didn't do so until your internal and external systems' data structures are ready to support a workflow together. Like any ServiceNow initiative, integration rollouts need buyin from key decisionmakers and a place on the larger strategic roadmap. Costs.
