This template provides an organizational chart for a hotel's front office department. It delineates the hierarchical structure from the Guest Experience Director down to the front line staff, outlining positions such as the Front Office Manager, Assistant Front Office Manager, Concierge Manager, Duty Manager, Night Duty Manager, and Guest Relation Manager, along with their respective teams including receptionists, bell boys, doormen, drivers, and operators. This chart aids hotel employees and management in understanding the distribution of responsibilities and is an essential tool for hotel management training and human resource planning.
