This detailed break-fix flowchart is an essential tool for IT professionals, providing a systematic approach to troubleshooting and resolving hardware or software issues. Starting with an initial assessment, the flowchart guides the user through various diagnostic checks and decision points, leading to specific actions based on the results obtained. This template is critical for helpdesk operations, incident management, and as a training tool for new IT support staff, ensuring consistency and efficiency in resolving user-reported issues.