The use case diagram for the online pharmacy system outlines the interactions between primary actors—Customer, Pharmacist, and Delivery Person—and the system’s functionalities.
Starting with the Customer, the diagram shows various points of engagement. The customer initiates the process by browsing medications available on the platform. They can place orders, upload prescriptions for review, view their order history, and track the status of their orders. Key use cases for customers include searching for medications, adding items to their cart, checking out, and monitoring the progress of their orders.
For the Pharmacist, their responsibilities include verifying prescriptions to ensure they are valid, managing the inventory to keep stock levels accurate, dispensing medications as per orders, and providing consultations to customers as needed. These actions are crucial for ensuring accurate and efficient order processing.
Delivery Personnel are responsible for delivering orders to customers, updating the order status in real-time, and handling any returns. Their role ensures that the delivery process is efficient and transparent, providing a seamless experience for customers.
This diagram uses ellipses to represent these use cases, with lines connecting actors to their respective actions. The visual representation emphasizes the workflow and coordination necessary among all actors, ensuring a streamlined and efficient online pharmacy experience for all stakeholders.
